As you've heard, we are now utilizing the greater storage and flexibility of Google Drive over our network server. A few things to be aware of:
After you’ve restarted, you may experience a longer than usual “Welcome” screen while logging in: This means the computer is applying the new policy. Please be patient and be prepared to have a login time that may take from 5 to 20 minutes the first time you log in after you’ve restarted. This delay should only happen once, but if you experience it more than once, please put in a help ticket and we will look into it.
When you open your “My Documents” folder, there will be note at the top of the window stating that some library features are no longer available: This message is stating that the synchronization feature is no longer happening with our server and these files only exist locally on your computer.
The circular green synchronization app in your system tray may give messages that changes you make to any files in “My Documents” have not uploaded: These messages are related to the synchronization feature being disabled on the server’s end, but if you’ve already moved to Google Drive and work from it exclusively, you may not be seeing this message at all.
If you need assistance with installing the Google Drive Sync App or if you still feel you need more Google Drive training, please contact us.
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